Showing posts with label branding. Show all posts
Showing posts with label branding. Show all posts

Selling Sunshine: 75 Tips, Tools, and Tactics for Becoming a Wildly Successful Entrepreneur Review

Selling Sunshine: 75 Tips, Tools, and Tactics for Becoming a Wildly Successful Entrepreneur
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Selling Sunshine: 75 Tips, Tools, and Tactics for Becoming a Wildly Successful Entrepreneur ReviewSelling Sunshine is a great book for entrepreneurs. The book is full of practical tips and ideas on how to build a wildly successful business. Tony really gives great real life examples of how to your treat your employees and create a company that everyone believes in.Selling Sunshine: 75 Tips, Tools, and Tactics for Becoming a Wildly Successful Entrepreneur Overview

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What Makes Great Leaders Great: Management Lessons from Icons Who Changed the World Review

What Makes Great Leaders Great: Management Lessons from Icons Who Changed the World
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What Makes Great Leaders Great: Management Lessons from Icons Who Changed the World ReviewGreat books are insightful, mind-expanding, take you on a worthwhile journey, and can be read and re-read numerous times. This book ticks all those boxes because I've only just finished it, but plan to pick it up again real soon. I found it a really refreshing take on management.

The author has clearly not only done his homework (check out that bibliography!), but also knows exactly what he's talking about, cleverly explaining successful decision-making techniques with reference to real-life challenges overcome by iconic leaders from many different domains, eras, and backgrounds.

I never thought I'd be inspired by reading about someone like Coco Chanel or Michelangelo, but this book broadened my outlook, but together the chapters showed that all kinds of achievements can be attributed to the application of skills that we now collectively refer to as management.
In so doing, the book lifted a veil on some of the ingredients of greatness, and while it's up to every one of us to put together our own personal recipe, the book contains countless practical suggestions to send us on our way.

I thoroughly recommend the book. At first sight, not all the featured icons exert the same fascination, but read one chapter and I guarantee you'll be hooked. And the book would make a great gift, too...
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Marketing Champions: Practical Strategies for Improving Marketing's Power, Influence, and Business Impact Review

Marketing Champions: Practical Strategies for Improving Marketing's Power, Influence, and Business Impact
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Marketing Champions: Practical Strategies for Improving Marketing's Power, Influence, and Business Impact ReviewAll of the innovative marketing strategies and best practices cannot be successful without a well-run organization. "Marketing Champions" provides marketing professionals with the road map to take a more prominent leadership role in driving business performance. This book will change the mindset of marketers as they better align with corporate objectives and forge productive alliances throughout the company. The authors do an excellent job of presenting an approach to win-win relationships for all players. Good tips and structured questions are included to help you easily put key concepts into practice.
"Marketing Champions" is a must-read for marketing executives ready to make their organizations one of the most respected and influential contributors to business growth. It is the critical guide for taking ownership of financial and strategic outcomes, breaking down operational barriers, and unlocking the company's full profit potential. Not only will this help CMO tenures last longer than the typical 23 months, but it will better position CMOs to compete for the CEO role.
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The Female Brand: Using the Female Mindset to Succeed in Business Review

The Female Brand: Using the Female Mindset to Succeed in Business
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The Female Brand: Using the Female Mindset to Succeed in Business ReviewThe Female Brand breathes fresh air into the literature on women and success making it a must read for women (and most men, too). I love the focus on empowerment - with many practical and concrete strategies and tactics you can do to empower your career and dispose of habits that take you nowhere. Smart women don't want to waste time on victim thinking - and there is none of that here. Rather, the author focuses on female aptitudes to leverage. Women are notoriously bad at self-promotion and asking for more money and responsibility. But if you don't promote yourself, who will? The book shows you options - ways to toot your own horn through using story and humor, for example, that can help women cross these hurdles. While we all have our own journey, The Female Brand will show you how to succeed in your journey on your terms - so you can be yourself, achieve what you desire and have fun in the process.The Female Brand: Using the Female Mindset to Succeed in Business Overview

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Business Stripped Bare: Adventures of a Global Entrepreneur Review

Business Stripped Bare: Adventures of a Global Entrepreneur
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Business Stripped Bare: Adventures of a Global Entrepreneur Review"...enjoy your life. You only get one."
If you have read previous Sir Richard Branson's books; you have read most of it already. However, this book, "Business Stripped Bare: Adventures of a Global Entrepreneur", Sir Richard Branson focused solely on the business side of his life. Actually, all his life is about business! Unlike other business book writers, he has the first-hand experience in Virgin. In this book, he covered lots of topics. A quote from the book "So all I can do for you now (and I firmly believe that this is all anyone can honestly do) is map the territory I've seen. The good news is, I've covered a lot of territory."
Contents
- Introduction
- People: Find Good People - Set Them Free
In this chapter, he generally wrote about the culture in Virgin.
- Brand: Flying the Flag
Richard Branson wrote exclusively on Virgin Blue in Australia and how he fought hard to beat the competition and established the Virgin brand there.
- Delivery: Special Delivery
Among other things, he started the chapter with Virgin Trains and how it reshaped the industry in UK. He moved onto how he run Virgin Records and how he started Virgin Mobile in UK and in the US.
- Learning from Mistakes and Setbacks: Damage Report
Failure to acquire the bank, Northern Rock, is the focus of this chapter. Richard Branson is also subjected to mistake and he wrote on how to bounce back.
- Innovation: A Driver for Business
Virgin Galactic is going to be huge and tell me after you read this chapter that you don't want to travel into space!
- Entrepreneurs and Leadership: Holding on and Letting Go
He wrote about his experience with Nelson Mandela and how he set up Global Elders to tackle the humanity issues around the world.
- Social Responsibility: Just Business
This chapter is fantastically inspiring. He separated it into two parts. The first is about his activities to relieve Africa from HIV and Aids. He also wrote about Bill Gates and how they shared philanthropy to make the difference in the world. The other part is the climate change issue. You heard it all before but instead of pouring fear to you, Richard Branson offers you hope.
- Epilogue: Success
...
This book is not written as an autobiography. I think of an ideal business book and I'll compare Business Stripped Bare to it; a book that is easy to read, distinct, practical, credible, insightful, and provides great reading experience.
Ease of Understanding: 8/10: Richard Branson wrote it in plain language and make the readers follow him easily. The drawback of the book is that sometimes, the issues jump back and forth from mobile to records to airline to health clubs to finance and so on! Anyway, the part on Virgin Galactic (the rocket science) is not rocket-scientifically difficult to understand!
Distinction: 7/10: Although his life experience is one of its kind, there are other books on this already namely "Losing My Virginity" and "Screw It, Let's Do It" by... Richard Branson...! However, the way he explained the general ideas of people, innovation, brand, etc (the usual business terms) through his experience is unlike those typical business books that litter these contents with figures, theories, graphs, models, metaphors and so forth.
Practicality: 5/10: Richard Branson offers no solid steps to encourage people, enrich brand, turbocharge delivery, foster leadership, and so on. He believes that everyone has his/her own story and way. He did not say that following him is the best approach to business but he made you think of your own. However, his general comments (with his experience as the credentials) are valuable and you cannot really dispute them.
Credibility: 10/10: His ideas are proven; people, brand, delivery, leadership, and so on. He made it work. Where is the better place to find the idea of business and entrepreneurship other than the words of one of the greatest global entrepreneurs?
Insight: 7/10: Although Richard Branson do not describe the ideas of innovation, brand, people, social responsibility with academic researches and scientific findings, he wrote it from his experience which is more valuable than most researches. Not that researches are insignificant but his life should be taught as a module in business schools. But if you already read his other books, this book will offer you only few new contents.
Reading Experience: 10/10: This book is like a journey into one of the most adventurous businessmen in the world. Like he said, the book (his life) covers a lot of territory. If you like reading other people's life, there is no better person to read than Richard Branson. This book is like an adventure that it starts out with serious business contents with sparks of excitement and ends with good causes and social responsibility that we can make a difference not on but to Earth.
Overall: 7.8/10: This book is encouraging; it encourages you to go out and start a business. This book is motivating, it motivates you to make your business exciting. This book is inspiring; it inspires you to make you business meaningful and virtuous. This book will not make you want to be Richard Branson but it will make you want to have a great business life. This autobiographical business book is for everyone who loves business. If you have read Richard Branson's book before, do not expect it to be something totally new. If you have not, I don't see a reason why shouldn't you give it a try.
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The Enemies of Excellence: 7 Reasons Why We Sabotage Success Review

The Enemies of Excellence: 7 Reasons Why We Sabotage Success
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The Enemies of Excellence: 7 Reasons Why We Sabotage Success ReviewThis book is required reading for any person who finds themselves in a leadership position of any magnitude. The best summary of the books comes from the author on page 88. It reads, "In this book, unlike in many other books of the kind, I have not attempted to define excellence but rather what is sabotaging it." It is a handbook on successful leadership. It is slender, easy to read, and is guaranteed to find fertile soil in any leader's life. In addition, each chapter ends with some helpful tools for application as well as direction to a website which provides even more resources for a person who wishes to implement change after reading this book.
If I had any complaint about the book it would be that it is written a little too simply and at times I find myself surprised that I am reading a book by a professional for professionals. Also, his application and examples are clearly stated, but at times I found myself desiring the author to impart more depth on each point.
Overall this book is exceedingly practical and provides keen insights from the 25 year career of a professional leadership coach in such a way that they are very accessible. I highly recommend this book.
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The Power of Alignment: How Great Companies Stay Centered and Accomplish Extraordinary Things Review

The Power of Alignment: How Great Companies Stay Centered and Accomplish Extraordinary Things
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The Power of Alignment: How Great Companies Stay Centered and Accomplish Extraordinary Things ReviewThe Power of Alignment: How Great Companies Stay Centered and Accomplish Extraordinary Things by George Labovitz and Victor Rosansky, ***** What follows is an excerpt of an article written by Steve Gibbons of The Principal Financial Group for the National AQP periodical: "The main thing is to keep the main thing, the main thing!" We've heard it before and it makes sense. But, in today's busy world where the leader's job looks more like a juggling act - it's hard enough identifying the main thing, let alone keeping it the main thing. Well, help is out there in form of an insightful, well-written book by George Labovitz and Victor Rosansky - The Power of Alignment: How Great Companies Stay Centered and Accomplish Extraordinary Things. This book cuts through the consultantese and helps the reader understand alignment and why it is critical to organizational success in a straightforward easy to understand manner. The first things I discovered in reading the book was how freely the authors share good usable information. The book is full of best practices you can read one day and put to use the next. For every concept they share - there's an anecdote to illustrate it and specific practices or tools to effectively implement the concept. The book's premise is based on the belief that for a business to be successful it must, "align the four essential elements that together create growth and profits: strategy, customers, people, and processes." It is only through an approach that aligns all four elements that organizations achieve long term success. The authors lay out the fundamentals of alignment, how it's created and maintained, and creating a self-aligning organization. Favorite new terms: Vertical alignment - Vertical alignment brings together the strategy of the organization and its people, allowing them to take effective action. How many times have we heard about a wonderful strategy that failed because it was never effectively deployed? The authors believe, "When strategy is created with the involvement of employees and customers and deployed rapidly and well, it releases the untapped energy of employees and aligns activities and intentions." Horizontal alignment - Horizontal alignment is about the connection between customers and the organization's processes. To be a successful market driven company, it is critical to understand customer needs and expectations and align processes accordingly. The authors state, "...horizontal alignment infuses the concerns of customers into everything the organization does. Horizontal alignment links the company's actions with customer needs in ways that delight and create loyalty." The message from this book I'll remember 10 years from now: "The activities and behaviors of people at every level must be aligned with the main thing." Organizations must understand what the main thing is that drives success and focus on it. Lack of focus creates an organization that wanders, employees that aren't focused and ultimately unhappy customers. Favorite quote from this book: "Strategy is often like desert rain. Before the raindrops hit the desert floor, they evaporate, creating little or no effect below." It's not about creating a wonderfully worded strategy and assuming people will understand and embrace it- it's about deployment and hard work. Second favorite quote: "Horizontally aligned companies use the customer voice as a beacon and a driver for the way the company thinks, works and is managed." The customer as a beacon guiding our actions rather than always right - what a refreshing thought. Advice for Leaders:"Distributed leadership is the glue of alignment." Leadership must be distributed throughout the organization and at every level. It is created when people are both empowered to act and have the knowledge to take the right actions. So, how do we create distributed leadership? Sure enough, the authors share the following handy guide: * Keep people continually connected to the environment in which they operate. * Help people think holistically. * Keep people connected to the main thing of the larger business. * Reward and recognize people for working toward the main thing. * Use the review process to carry the message to employees. * Create opportunities to interact. Special Feature: The appendices are wonderful. They're full of tools and ideas that illustrate key points in the book and guide the reader's learning. They include an alignment diagnostic profile instrument, dynamics of the self-aligning organization, chairman's review questions, a customer focus audit, and more. The appendices alone may well be worth the price of the book. The Power of Alignment, is a must read. It's well written and loaded with examples and tools that can be put to work immediately. Every leader should be armed with the information is this book. The Power of Alignment: How Great Companies Stay Centered and Accomplish Extraordinary Things George Labovitz and Victor Rosansky, 1997, John Wiley and Sons, Inc., NY, NY, ISBN 0-471-17790-3,The Power of Alignment: How Great Companies Stay Centered and Accomplish Extraordinary Things Overview

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Delivering Happiness: A Path to Profits, Passion, and Purpose Review

Delivering Happiness: A Path to Profits, Passion, and Purpose
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Delivering Happiness: A Path to Profits, Passion, and Purpose ReviewThere has been quite a crop of customer service related books recently, as well as the classics in the field. They each have their own angle, and I'm going to use this brief review as a chance to summarize where Delivering Happiness falls in this group as well as how to complement it with a couple of other books with different approaches that make for a very well-rounded outlook in tandem.
As far as [[Delivering Happiness: A Path to Profits, Passion, and Purpose:]]
I was privileged to get a galley of this much-anticipated title. It's the story of an entrepreneur and the different paths he took (or twists in the one path, depending on how you look at it). A fascinating story, and not just because of the bezillion dollars he got selling the company to amazon. (And: how can you not like a guy who calls his warehouse WHISKY (WareHouse Inventory and Supply in Kentucky -- Page 118)? Heavy emphasis on his pursuit of happiness for himself and his staff -- very admirable and inspiring.
If you're looking to directly transform your customer service/customer experience, you may want to add to Tony's inspiring autobiography some directly actionable books to help you turn his ideas into techniques you can put into practice right away -- and that are highly consonant with Tony's pro-employee, pro-customer, outlook -- I suggest two books --one a classic, one that's new this Spring -- that can take care of this for you.
1. Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
This, like Tony Hsieh's book, is a new title this Spring. Practical, useful insights from the insiders who created high-tech startups and The Ritz-Carlton. Contains specific prescriptions for how to handle many different customer situations like they're handled at the companies profiled inside (incl: Zappos, Ritz-Carlton, Netflix, Charlie Trotter's, Lexus,), appendices with scripts you can use right away, etc.
2. [[Customers For Life: How To Turn That One-Time Buyer Into a Lifetime Customer]]
This is an older title, and a classic: how a texas cadillac dealer, of all people, mastered great customer service. Extremely simple, but never simplistic. Has inspired many business leaders since it was written. Many pages have usable, actionable insights. If you don't have this in your library (and in your psyche) yet, why not? You can probably grab it used for next to nothing, and the wisdom is timeless enough that you hardly need the "latest revised edition" if you need to save a few dollars.
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Our Emperors Have No Clothes: Incredibly Stupid Things Corporate Executives Have Done While Reengineering, Restructuring, Downsizing, Tqming, Team-B Review

Our Emperors Have No Clothes: Incredibly Stupid Things Corporate Executives Have Done While Reengineering, Restructuring, Downsizing, Tqming, Team-B
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Our Emperors Have No Clothes: Incredibly Stupid Things Corporate Executives Have Done While Reengineering, Restructuring, Downsizing, Tqming, Team-B ReviewWeiss has extensive experience reviewing the management of organizations. He gives true-to-life examples and theories, and shows the successes and/or failures of organizations. Contrary to what one might believe, the book is entertaining, humorous, and so true! Anyone who has ever trudged the 9-to-5 grind will see his organization (and its shortfalls) reflected in this book. It is an enjoyable read, a MUST for Dilbert fans.Our Emperors Have No Clothes: Incredibly Stupid Things Corporate Executives Have Done While Reengineering, Restructuring, Downsizing, Tqming, Team-B Overview

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Your Inner CEO: Unleash the Executive Within Review

Your Inner CEO: Unleash the Executive Within
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Your Inner CEO: Unleash the Executive Within ReviewThank you Mr. Cox, you are a Master Teacher and you have another winner here in this very compelling book.
Allan Cox's book, "Your Inner CEO", is a true gem and hidden treasure for any executive. It will soon be recognized as a business classic, carefully prepared and documented by a seasoned expert who knows the ropes and has been there, on the front lines, numerous times. It should be required reading for anyone who aspires to be a CEO, is a CEO or finds themselves thrust into a position of leadership and wants to effect true and constructive change within themselves and in the lives of those in his or her environment or field of influence.
Cox systematically shows the reader how to dive within and do the inner house cleaning and self-evaluation and self-discovery needed for one to be clear, effective, productive, practical and powerful on the surface. Highly recommended, especially for those who understand and believe that the top job and head position is open and available to those that have the courage to look within and gently, effortlessly yet constructively, face their weaknesses.
It is refreshing to see that this book truly delivers and helps the reader rediscover, re-boot and get in touch with their hidden goals, unique talents, and core strengths in order to be an effective, confident, enlightened leader.
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