Leadership from an Operant Perspective (People and Organizations) Review

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Leadership from an Operant Perspective (People and Organizations) ReviewJudy Komaki has done something that has never been done before, she systematically observed leaders (managers and supervisors)at work. Komaki's controlled study reflects the rigor of her academic speciality - Applied Behavior Analysis.
She and her colleagues recorded the precise verbal responses of leaders and correlated those findings with the performance of their workgroups. She found that the most successful managers spent time talking with their subordinates about their performance and the work itself.
She catalogued their responses into positive, negative and neutral content and systematically counted the frequency of each. Her study tells you exactly how effective managers spend their time. It is the only controlled study of leadership. Most leadership books are theoritical and based on the experience of the author; they are speculative.
This is one of the most boring books in print, but that is because Komaki is trying to be precise and quantitative, not subjective and inferential. If the information in this book could get some publicity, it would change the way leadership is defined and developed in America. Alas, scholarly works must be translated to be assimilated, and it will be awhile before the significance of Komaki's findings become known.
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