Six Silent Killers: Management's Greatest Challenge Review

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Six Silent Killers: Management's Greatest Challenge ReviewFor many years, researchers and behavioral scientists have attempted to view organizations by using psychoanalytical and/or other psychological schools of thought structures. James R. Fisher, Jr. follows similar approaches, but does so, to this reviewer's opinion, with great insight, philosophical depth and uncanny predictive truth.
This book provides readers with an accurate development of organizations in the USA over the past century, and those crucial factors that must be taken into consideration if organizations are to survive. Fisher's vibrant prose explores the dominant cultures in the marketplace, the need for a new set of organizational paradigms, incipient catastrophe, the six silent killers, the cutlures of comfort, complacency, and contribution.
The author opens his heavily documented and self-experienced work with the dilemma that has spawned the "Six Silent Killers," and discusses why this phenomenon is the latest and greatest challenge to management. He observes that "professionals have the mind of an artist, rather than that of an analyst, more the heart of the creator than the discoverer, more the soul of the rebel than the patriot."
The book examines those areas that have created what Fisher calls "the new workforce that the post-industrial society has created." He cites the six silent killers, which have evolved in organizations as "a reaction to the frustration with the growing breach between the role demands of modern workers and the self-demands of those in charge."
Fisher's six silent killers, "the manic monarchs of the merry madhouse," are passive aggression, passive responsive, passive defensive, malicious obedience, approach avoidance, and obsessive compulsive behaviors.
His poetic description indicates that these silent killers "eat at the sinews of organizations, and workers who display them have an amazing ability to appear as performers when they clearly are not. They are caught in the crunch between hypocrisy and hype, turning their frustrations into deceptive devices. They are looking for leadership in a leaderless society. They are looking for direction when nobody admits to being off course. They are looking for real work in the chaos of activities. Wherever they look, they find confusion. Nobody knows who is in control or who has the power. Managers and workers alike, equally frustrated, spread these silent killers. Nobody is in charge. Management plays the role but has little control. Workers are reluctant to step up to the challenge of taking control because they don't want the responsibility. So control and productive effort slip silently between them, covered by the smoke and mirrors of frenzied activity."(pp. 87, 88)
After a substantive analysis of organizations and managers and workers, which represents the residue of an obsolete culture, Fisher explores the cultures of comfort, complacency and contribution. He suggest that modern organizations should develop the culture of contribution, which represents "an entirely new landscape for doing business, a new visage and frame of reference. It is the land of growth and contribution."
This book is written with sincerity and passion, evoking incredible syntactic imagery and stimulating thought. However, it is more an analytical approach in understanding cause and effect of American Society and its organizations rather than the process of solutions. It is optimistic, perhaps simplistic in the actualization of coping behaviors for survival, but it is very deep in ferreting out those hidden factors (subconscious) that impact behavior without an explanation as to why this kind of behavior occurs.
James R. Fisher, Jr. has succeeded in writing a book which is a valuable contribution to the fields of psychology, philosophy and business. He provides insight and important issues in contemporty society that allows readers and organizations to understand, prepare for, and survive the new millennium.Six Silent Killers: Management's Greatest Challenge Overview

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